About Us

20151002_090239_resizedRoan Solutions is a true technology integrator providing IT outsourcing support and IT consulting solutions to start-ups and growing businesses with our headquarters in Cambridge, Massachusetts. We bring a broad range of technical and business acumen to our clients so they can focus on achieving their business missions, rather than troubleshooting their network security.

Our Mission: To be your Boston IT outsourcing partner

We strive to gain your trust as your IT outsourcing and technology partner by delivering proactive and preventative support, service and consulting solutions that solve your business challenges. We implement technology solutions that reduce risk, reduce costs and grow customers for our small business clients, today and in the future.

As your technology partner, we invest the time to understand your company’s purpose and structure to gain an in-depth understanding of your technology needs. Listening to our clients and asking the right questions is our top priority. We’ll collaborate with your team and recommend the right combination of remote, on-site and advisory support appropriate for your business needs and budget. We offer managed IT service plans that make enterprise-level service affordable to small businesses where value and peace of mind are top of mind.

Our Core Value: Solving problems with people

We believe that honest and ongoing communication leads to successful implementations and long term relationships. Our engineers bring a breadth of technical and business skills, and interact on a superior level with real people, not just with computers. They are trained to communicate, solve problems and manage your information technology infrastructure so that you can concentrate on managing your business. Our systems engineers expertly resolve dozens of IT problems everyday and we continually invest in developing our technical knowledge-base. Back-up engineers are at the ready and have access to well-documented service reports to minimize redundancy and save time when there’s a crunch.

Hear from Our Clients

Roan Solutions (RSI) has been a trusted IT consulting advisor to Boston area businesses since 1999. Our clients work in a wide variety of industries, including technology, financial services publishing and advertising, requiring diverse technology solutions. We support and advise our clients on critical business applications as well as solutions that enhance their productivity. Listen to our clients, we do.

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Contact Roan Solutions, Boston’s small and medium sized business IT consultants, for help with your next IT project. Call 1.877.774.4647.


Craig Raubenheimer, CEO

Craig Raubenheimer-022Craig developed an interest in electronics at an early age, designing and commercially marketing an electronic car alarm system in his native Zimbabwe at age 15. Later, Craig owned and operated Heathstar Computer Services Ltd. for several years, specializing in computer hardware and network implementations throughout the United Kingdom.

Founded in 1996 and incorporated in Massachusetts in 1999, Roan Solutions, Inc. is the culmination of Craig’s technical and entrepreneurial experience. Now in its 19th year, the company has thrived under Craig’s leadership, and continues to respond to a rapidly changing global marketplace.

When outside of the office, Craig enjoys spending time with his wife and children. He is active in his community, coaching youth rugby and soccer teams where he works to instill the same ethics that have helped him to be successful. Craig enjoys kiteboarding, rugby and squash and also maintains an active interest in technology and the IT landscape, particularly cloud and virtualization technologies, identifying new opportunities to respond to the needs of Roan Solutions’ partners.

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