When it comes to IT for your businesses, performance is paramount. Today’s consumers demand safe and seamless digital experiences. In order to reliably conduct transactions and perform other essential operational tasks in a manner that lives up to the evolving expectations of customers and clients – your tech needs to be up-to-date and secure.
At Roan Solutions, we proudly work with growing start-up businesses as well as longstanding institutions in Cambridge of varying scales and across diverse industries. Whether you’re a cutting-edge biotech company or an established law firm, we can help you stay one step ahead of your competitors. From personalized procurement and implementation strategies to multi-layered cybersecurity and managed IT support, our team will be here for you every step of the way. Below, we’ve outlined a few aspects of our individualized approach that make our services so effective.
Client-Centric Approach
We consult directly with you to familiarize ourselves with your specific technology applications, goals and challenges. From there, we can create and enact a customized strategy that reflects your unique variables. Your success is our success. We hope to build a lasting customer relationship by consistently delivering impactful solutions that make the most of your resources.
Expert Insight
If you are not specialized in IT, purchasing new technology or upgrading existing equipment can be challenging. Our experienced professionals will help you determine if and which elements of your digital infrastructure can be retired as well as identify the best equipment and software to replace them with. By putting a plan in place for your IT equipment, we can optimize and extend the life of your existing and new technology.
Best Practice System Design and Scaling
When we construct or optimize your IT system, we do so with strict adherence to best practice techniques. This helps to promote peak performance as well as eliminate opportunities for hackers and other cyber criminals to access your sensitive data such as customer lists, employee information, sensitive patient data or proprietary information. We’ll ensure that you maintain compliance with HIPAA as well as all other local, state and federal legislation that pertains to digital information.
Built-In Safeguards
We keep your business prepared for unforeseen issues with ongoing monitoring service and comprehensive data backup solutions. Cloud-based and traditional storage redundancies provide you with complete peace of mind. No matter what happens, with these measures in place, your digital assets will remain accessible to authorized users.
Addressing the X-Factor
When you experience an IT performance and security issue, there is a good chance it was caused by simple human error, often that of your own employees. Cambridge businesses in the start-up phases as well as established enterprises work with us to draft employee usage policies that address common mistakes which can result in data breaches, system failures and other events that disrupt business continuity. We can also host educational sessions that help drive home key concepts to members of your workforce.
Service Your Way
Our team of support professionals are here for you 24/7/365 to address any issue the moment it arises. Because we are located in Cambridge, we can respond in-person to your office, facility or jobsite faster than most any other provider. Of course, we also provide remote support as a foundation to our service.
Start with a Conversation
Give us a call at 617-958-6780 or email info@roansolutions.com to start the conversation and see how we can help your team combat cybersecurity risks and use IT to accelerate the growth of your business.
