Technology Keeping You Awake?

Running a business is hard with long days and sleepless nights.

We eliminate your technology worries, keeping you safe, secure, and rested.

Supporting Small & Mid-sized

Organizations Since 1999

Our Mission
To implement technology solutions that decrease costs, optimize productivity, and allow ​you to focus. We deliver proactive security, preventative service and support, and ​consulting solutions tailored to your success.
Eliminate Sleepless Nights

Most Managed IT Services Providers focus on helping you when ​there is a problem.

We think that is too late.

Roan Solutions delivers proactive solutions to eliminate IT ​problems before they happen. From cybersecurity automation to ​great system design, your systems will run flawlessly.

Managed IT Services becomes a second thought.

Our Philosophy
To implement technology solutions that decrease costs, optimize productivity, and allow ​you to focus. We deliver proactive security, preventative service and support, and ​consulting solutions tailored to your success.

Cybersecurity

Seamless security to proactively ​protect your operations.

Managed & Co-Managed

IT support for a total outsourced or ​supporting your internal team.

Cloud Solutions

Secure and predictable cloud ​solutions to reduce cost.

Building Safe and Secure Technology

Business today are built on technology.

ERP’s, e-commerce, operational systems, logistics, productivity tools, and many more leverage technology for increased efficiency and effectiveness. With Roan Solutions, you can stop worrying because downtime is a thing of the past.

We believe our responsibility to help educate our clients on technology, their pros and cons.

Pros and Cons of Technology
Pros
Cons

Complexity

A quality IT partner helps to simply your technology.

For many organizations, they don’t know if their technology is safe.

Security

Cybersecurity is a lifestyle and you need a partner to guild you to safe computing.

For many organizations, they don’t know if their technology is safe.

Reduced Cost

With the right partner, reducing cost does not mean reduced quality and security.

With the wrong partner, corners are cut putting you at risk.

Visibility

You must have quantitative visibility to your technology performance, cost, and roadmap

Most organizations have limited visibility to their technology performance, cost, and roadmap.

Pros
Cons
Cost vs Control
Hiring an MSP can be more cost effective. They spread the systems and resource cost across multiple clients.
You lose control. If control is a priority, engaging an MSP may not be the right move. The right MSP can provide a good balance between cost and control.
Scalability
An MSP can more easily scale to meet short-term demand or rapid growth.
It may be more cost effective to bring some or all of IT internally.
24/7 Support
If your organization runs multiple shifts or spans time zones, an MSP can provide a wider range of support options.
Off hours or extended support is more expensive and an analysis should be conducted to determine if outsources makes sense.
Focus on Proactive Maintenance
High quality MSP organizations focus on proactive maintenance. Solving a problem before it occurs is more effective.

Depending on the MSP, proactive maintenance has a revenue impact for the MSP. Ask questions about their philosophy.

Pros and Cons of Technology

Pros

Complexity

A quality IT partner helps to simply ​your technology.

Security

Cybersecurity is a lifestyle and you need a partner to guild you to safe computing.

Reduced Cost

With the right partner, reducing cost does not mean reduced quality and security.

Visibility

You must have quantitative visibility to your technology performance, cost, and roadmap

Cons

Complexity

The wrong partner creates chaos, vulnerabilities, and risk.

Security

For many organizations, they don’t know if their technology is safe.

Reduced Cost

With the wrong partner, corners are cut putting you at risk.

Visibility

Most organizations have limited visibility to their technology performance, cost, and roadmap.

Pros

Cost vs Control

Hiring an MSP can be more cost effective. They spread the systems and resource cost across multiple clients.

Scalability

An MSP can more easily scale to meet short-term demand or rapid growth.

24/7 Support

If your organization runs multiple shifts or spans time zones, an MSP can provide a wider range of support options.

Focus on Proactive Maintenance

High quality MSP organizations focus on proactive maintenance. Solving a problem before it occurs is more effective.

Cons

Cost vs Control

You lose control. If control is a priority, engaging an MSP may not be the right move. The right MSP can provide a good balance between cost and control.

Scalability

It may be more cost effective to bring some or all of IT internally.

24/7 Support

Off hours or extended support is more expensive and an analysis should be conducted to determine if outsources makes sense.

Focus on Proactive Maintenance

Depending on the MSP, proactive maintenance has a revenue impact for the MSP. Ask questions about their philosophy.

We were challenged by an issue on our servers that even our own Harvard IT Department were unable to resolve. ​We engaged Roan Solutions who, through their dedication and IT knowledge, were able to resolve the issue and, ​additionally, were able to secure our environment. We have found a trusted partner in Roan Solutions and would ​strongly recommend them to an organization seeking excellent IT support.”

Professor Daniel Branton, Joint Head, Nanopore Group, Harvard University

Eliminating the Worry for Cambridge Dental

“One of the nice things about Roan is there are ​no fires ​and we don’t hear about anything going ​wrong and that’s a ​good thing.”

Evan Berube

Executive Director

Cambridge Dental Group

Cambridge Massachusetts

Predictable & Flexible IT Operations
Technology Strategy
Roan partners with our clients to build a winning IT strategy & roadmap to support their growing business.

Productivity

Flexibility

Compute Anywhere

IT Support

Cybersecurity

Predictable & Flexible IT Operations
Technology Strategy
Roan partners with our clients to build a winning IT strategy & roadmap to support their growing business.

Productivity

Flexibility

Cybersecurity

Compute Anywhere

Productivity

April 3, 2024 – Cybersecurity is critical for mid-sized businesses and following security best practices will help to keep you safe.

The Roan Three Step Process

Discover

Simplify

Protect

We work with you to simplify IT for more predictable & secure operations.

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