Keeping up with formal industry standards and regulatory guidelines have long been critical aspects of running a successful medical practice. As the storing and transmitting patient information, taking x-rays, monitoring vitals and other standard operations move to the digital space, effective IT practices have become essential to staying on the right side of legislation like the Health Insurance Portability and Accountability Act (HIPAA). When doctor’s offices, dental practices, health insurance brokers and other entities in the medical field need HIPAA compliant IT services in Boston and the surrounding area, they trust our team at Roan solutions.

Managing protected health information (PTI) is the major point of intersection between HIPAA and IT. If the PTI that you are responsible for is improperly stored, accessed by unauthorized parties, lost or otherwise mishandled, you could face substantial legal and financial repercussions.  Even if you have cyber liability insurance, your practice’s lack of due diligence may result in the denial of associated claims. You can avoid these bleak scenarios with the professional help of our team at Roan Solutions. Our approach to HIPAA compliant IT services in Boston encompasses a full spectrum of system management and cyber security functions including scanning for viruses and malware, staying current on patches and updates, end-point protection and more. We are able to identify and correct potential issues before they cause damage with 24/7 Intrusion Detection and Intrusion Prevention platform coupled with regularly monitoring logs, security events and other activity.

Maintaining a state of compliance in your medical practice is a group effort. Even professionally serviced IT systems can fall victim to unauthorized access, data breaches and other security events due to unintentional negligence by staff members. We can incorporate employee policy suggestions and training into our HIPAA compliant IT services in Boston to prevent such circumstances. Members of our team will instill best practice techniques for password management, email correspondence, data storage and other simple but effective security conscious tech skills.

We take great pride in feedback from clients who rely on Roan Solutions for their HIPAA compliant IT services in Boston and the surrounding area. In a concise 5-star Google review, a member of the leadership team at VisionScope Technologies, a company that produces specialized medical devices, describes us as, “Highly knowledgeable, highly responsive, and creative problem solvers.  Happy to call them partners.”

Another client, Phil L. writes in his review, “Roan Solutions is a trusted provider for all of our office equipment and desktop application support needs. Whether it is collaborating on solutions, delivering equipment or responding to support tickets, Craig and his team respond quickly and are always willing to go the extra mile to help out, day or night. Overall, customer service is outstanding. I highly recommend Craig and his team.”