Are you an intelligent Boston area cloud computing advocate? Well it seems that in places such as our local city of Boston and around the world many people are completely behind in the amount of knowledge they hold on the topic of cloud computing networks. Scores on tests across the board show that Boston area help desks and as well as IT service providers across the nation are finding their users have terribly inadequate knowledge of how to use cloud computing services properly. Customers just simply are not using cloud computing to the extent that they could be in their businesses.
Traditional IT outsourcing customers are struggling with cloud computing, according to IT service providers and outsourcing advisors surveyed by KPMG Sourcing Advisory. IT service providers and advisors rated their IT executive customers’ facility with various aspects of cloud computing on a scale of one to five, where one represented “very unskilled” and five represented “very skilled.” IT executives earned embarrassing scores from their providers and advisors: None garnered even a middling score of three.
When it comes to managing and governing cloud initiatives, IT leaders earned their lowest scores from respondents: 1.69 from advisors and 2.19 from providers.
Their skills in cloud sourcing and structuring cloud engagements didn’t fare much better. Advisors gave their IT customers a ranking of 1.81. Providers were marginally more generous with a ranking of 2.35.
IT executives also received low marks for their ability to assess the near-term maturity of cloud computing and its viability to support enterprise computing needs: 2.19 by advisors and 2.68 by providers.
Outsourcing providers gave their highest score of 2.81 to customers for understanding how cloud computing options can complement or supplant traditional enterprise systems and outsourcing investments. Advisors gave customers a score of 2.03.
To read the full text of this article found on CIO.com, click here. How well do you think you would score on a test of your cloud computing knowledge?
