It's not news that more and more people are bringing their own phones to the work places. There's even an acronym for it, BYOD, bring your own device. We have written about the risk of [...]
Based on data in a Forrester research report published today, businesses that never expected to support personal consumer devices, seem to be changing their minds. Forrester's data shows that 59 percent are now supporting employee-owned [...]
In this video, Liza Macgale asks Craig Raubenheimer of Roan Solutions to discuss managed services and how they are beneficial for small and medium size businesses. Managed services focuses on four sectors - operation, administration, [...]
One of the most common question I get from my IT consulting clients in Boston is "What is 'deduplication'?" IT terms can be confusing, to say the least. Additionally, misconstrued IT terms effect employee productivity, [...]
In life, when you order a meal in a restaurant, you know that the chef has received your "message" because your food arrives a short while later (provided you've ordered off the menu and haven't angered the chef by making too many suggestions). When it comes to e-mail, however, things aren't so black and white. How can you be sure that someone has received and actually read your message? To put it bluntly, you can make it easy, but you can't make it happen. You can set it up for your recipients to let you know if they've read your note, but it's really up to them. I'll get to that in a minute. First, let's figure out how to set up message tracking. Because if you don't do that first, they can't use it.
You probably know what a server can do for your office. But do you know what it can do when you're out of the office? A 2003 survey of Small Business Server users conducted by Lawrence Associates LLC offers a clue. It found that employees were able to perform an average of 20% more revenue-producing tasks, thanks in no small part to functions that allowed them to stay connected to their office computers while they were away.
Are managed services a better choice than the way you are doing things now? Like everything else in your office, the answer will depend on how you want to measure it.