Network Support and Emails: What are Read Receipts?

In life, when you order a meal in a restaurant, you know that the chef has received your "message" because your food arrives a short while later (provided you've ordered off the menu and haven't angered the chef by making too many suggestions). When it comes to e-mail, however, things aren't so black and white. How can you be sure that someone has received and actually read your message? To put it bluntly, you can make it easy, but you can't make it happen. You can set it up for your recipients to let you know if they've read your note, but it's really up to them. I'll get to that in a minute. First, let's figure out how to set up message tracking. Because if you don't do that first, they can't use it.

Microsoft Small Business Servers Empowers Mobile Workers

You probably know what a server can do for your office. But do you know what it can do when you're out of the office? A 2003 survey of Small Business Server users conducted by Lawrence Associates LLC offers a clue. It found that employees were able to perform an average of 20% more revenue-producing tasks, thanks in no small part to functions that allowed them to stay connected to their office computers while they were away.

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