As Boston area cloud computing grows every day, so does cloud computing on a world scale. John Lewis, a furniture, electronics, and clothing retailer in the UK, is setting up a cloud computing network that will schedule appointments to their costumers in an effort to make a more fine tuned and efficient system. This is just another use of cloud computing that shows how much more efficiently your business may be able to run on a set-up like one of these. It seems as though every time somebody thinks all the uses for a cloud network have been considered, a new one is brought to the forefront.
John Lewis is deploying a cloud computing-based appointment booking system across all its department stores.
The new TOA Technologies system is part of a wider project aimed at offering customers greater flexibility, and will provide John Lewis with a unified way of booking and scheduling its mobile workforce.
Adrian Riley, project manager for home furnishings measure and fit at John Lewis, said, “We chose TOA because its cloud-based solution can be deployed within our existing project timeframe.”
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The TOA system will make it easier for John Lewis to schedule customer appointments with its mobile workforce, regardless of where the customer is located or which shop the appointment is booked through. The system deployed supports real-time changes to schedules.
The system will initially be used across all 28 John Lewis department stores to provide them with a nationwide view of appointments. It will eventually be extended to support online bookings on the company’s website, and appointments arranged through John Lewis’ smaller format ‘at home’ shops.
To get this article in its full text found on CIO.com, click here. Do you think you could find a use for a cloud network in your small business?
